Customer Service

  • Shipping & Delivery

    We ship domestic orders for in-stock products within 72 hours after purchase.

  • Privacy & Security

    Baker & Olive takes your privacy seriously. We will not sell, lease or distribute the information you supply us under any circumstances. Your personal information is used only to complete your order and to keep you informed about Baker & olive products at your request.

    We have taken every precaution to secure your privacy online, and we promise responsible handling of sensitive customer information. All credit card transactions are secured with a industry standard 256-bit encrypted SSL certificate for your protection. We do not store any credit card details.

  • Returns & Exchanges

    We accept returns for credit or exchange only. All returns must be sent to us within 7 days after purchase. Soiled, used or washed products cannot be returned or exchanged. Please note that you are responsible for return shipping, via insured courier. Baker & Olive is not responsible for lost shipments. If you decide you would like to exchange your order, please contact info@bakerandolive.com indicating your order number and reason for exchanging the item. We will process your exchange upon receipt of your original order. Shipping charges for exchanged items are your responsibility.

  • Changes/Cancellations

    To make a change or cancel your order, please contact us within the first 24 hours of placing your order at info@bakerandolive.com or call us at 858-243-9588 during business hours. Once shipped, an order cannot be changed or cancelled.

  • Payments

    Visa, Mastercard, American Express, Discover, Paypal
    Your credit card will be charged at the time you submit your order

  • Damaged Merchandise

    If we make a mistake with your order or if the product is damaged or defective upon arrival, please contact info@bakerandolive.com indicating your order number and reason for returning the item. We will take care of return shipping and send you a replacement with no additional charges.

  • COPYRIGHT

    Copyright of our artwork and the information provided on our website - including but not limited to text, graphics and images - is owned by Baker & Olive. You may not copy, transfer, reproduce, retransmit, or modify any portion of this site for any commercial purpose without written permission from Baker & Olive.

    Baker & Olive
    5631 Palmer Way, Suite G
    Carlsbad, CA 92010